The hotel offers amenities for your comfortable stay and unforgettable experiences
Ample Parking Space
“The hotel offered an impressively large parking area, making it easy to find a spot without any hassle.” view full review
Delicious Breakfast
“The breakfast buffet was a good experience with a wide range of options that catered to all tastes.” view full review
Spacious Rooms
“The rooms were exceptionally spacious and immaculate, providing a comfortable atmosphere for a relaxing stay.” view full review
Excellent Assistance
“The service was amazing, especially when they helped me secure my room during an unexpected ferry delay.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Sports & Fitness
Billiard tables
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
11 James Street,
Stornoway (Isle of Lewis),
United Kingdom,
HS1 2PZ,
Highlands
Map view
11 James Street,
Stornoway (Isle of Lewis),
United Kingdom,
HS1 2PZ,
Highlands
City landmarks
Castle
Lews Castle
1.3
km
Museum
Lewis, Stornoway
1.2
km
3 Bayhead
Lewis Loom Centre
730 m
Amity House
Stornoway Port Authority
630 m
Park
Stornoway Castle Grounds
1.3
km
Church
St Moluag's Episcopal Church
2.4
km
Shader
Steinacleit Stone Circle
2.4
km
Port of Ness
Harbour View Gallery
2.4
km
Eoropie Beach
2.4
km
Gallery
Lews Castle Grounds
3.0
km
Camping
Reef Beach
3.2
km
Nearby
Gallery
An Lanntair
500 m
Cromwell Street Amity House
Stornoway Harbour
570 m
The Braigh Point
St Columba's Chapel
510 m
Church
St Peter's Scottish Episcopal Church
370 m
Stornoway Town Hall 2 5 Cromwell Street
Story of Harris Tweed at Stornoway Town Hall
480 m
Ness House Port Nis
Ness Fishery Memorial
510 m
Restaurants
Capones
130 m
84 Strand Street
Camerons Chip Shop
550 m
33 Point Street
Porkie's Burgers
510 m
Bank Street
Church Street Chip Shop
590 m
6 Church Street
Pronto Pizzas
540 m
7 Bank Street
The Blue Lobster
580 m
Harbour View Stornoway Harbour front Cromwell Cromwell Street Quay Harbour facing
Kopi Java
690 m
87 Cromwell Street
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.7
Location
9.0
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 3 reviews
3.5/5
based on 454 reviews
7.3
7.3/10 based on 743 reviews
#4 of 6 hotels in Stornoway based on Tripadvisor
Lee
United Kingdom,
February
2024
8.6/10
I had a fantastic stay at this hotel! The rooms were cozy and clean, and the staff went above and beyond to make me feel welcome and comfortable. The location is super convenient, especially if you're catching a ferry, and the hotel is very dog-friendly. However, I did notice some noise at times in the room, which could be a bit of a drawback.
Rooms
9.0
My room had a very comfortable bed and a newly renovated, large bathroom. The view from the room was lovely.
Service
9.0
The staff, including the manager, were exceptionally helpful and friendly. They even made local calls on my behalf when my luggage was delayed. It's so reassuring to stay at such a dog-friendly place and feel so welcomed.
Location
10.0
The hotel is perfectly situated within a short walk from the ferry terminal. It's also close to the town center with great restaurant options.
Dining
7.0
Facilities
8.0
The hotel offers all the necessary amenities, making my stay hassle-free. The pet amenities were a nice touch.
Alec
United Kingdom,
November
2023
9.0/10
The hotel is conveniently located within a 10-minute walk from the ferry terminal, making it a great spot to explore Stornoway. The service is exceptional, especially for pet owners, and the hotel staff goes above and beyond to accommodate special requests.
Rooms
8.0
The rooms are equipped with fresh towels and have a large bathroom, but the lack of windows and heating can be a drawback. The skylight can be tricky to cover at times.
Service
9.0
The staff took my request for a quiet room seriously and made me feel very welcome, especially since I was traveling with my dog. The manager's assistance in handling a delayed bag was much appreciated.
Location
9.0
The hotel's location near the ferry terminal and within walking distance of everything in Stornoway is very convenient. It's also close to the 'Elevens' restaurant, adding to the dining options.
Dining
10.0
The dining experience was extraordinary, with delicious food included during the stay.
Facilities
9.0
The hotel offers a range of facilities including room service, dry cleaning, laundry, and pet amenities, making the stay comfortable and convenient.
Ernest
United Kingdom,
September
2023
8.2/10
I had a wonderful stay at this hotel. The rooms were excellent, with very comfortable beds, refurbished bathrooms, and a view. The spacious bathroom was a nice touch. The service was exceptional, with the staff being all helpful and friendly. The manager even went out of their way to assist in retrieving my delayed bag from the airport. The location was convenient, just a short walk from the ferry terminal and close to the center of Stornoway. The dining options were satisfying, and the overall value for money was great.
Rooms
9.0
The rooms were top-notch, providing exceptional comfort and a pleasant ambiance with the refurbished bathrooms.
Service
9.0
I felt very welcome and valued by the helpful and friendly staff. They even accommodated my request for a quiet room when traveling with my dog, making my stay truly enjoyable.
Location
8.0
The hotel's location was just perfect, close to the ferry terminal and within easy reach of the city center and various shops.
Dining
7.0
The dining experience was good, with satisfying included meals and delightful desserts.
Facilities
8.0
The hotel facilities provided all the necessary amenities for a comfortable stay.